frequent questions

How long has your funeral home been in business?

Our funeral home has been serving this community from the same location since 1928. Although our name has changed over the years, we have always remained a family‑run funeral home. That tradition allows us to offer a personal touch and a deep understanding of the families we serve. With nearly a century of caring for generations in this community, we are committed to being here for the generations still to come.

Do you take care of my loved one or will they be transported to another facility or funeral home?

Our services cover everything from cremation to embalming—no need to outsource. At Jones Family Funeral Home, we've got our own on-site crematorium and a team of skilled embalmers, so your loved one never leaves our hands.

Can I tour the Crematory?

Yes, absolutely. We welcome families to tour our crematory. Our crematory is located right here on‑site, which means your loved one never leaves our care. We believe in openness and trust, and we’re always glad to show families exactly how we handle the cremation process. During the tour, we can answer any questions you may have and explain each step, so you feel fully informed and comfortable. Our goal is to provide peace of mind by ensuring you know your loved one is treated with dignity, respect, and personal attention at every stage.

What makes our staff uniquely qualified to serve you?

With over 60 years of combined service, our team brings decades of combined experience, advanced education, and professional credentials to the families we serve. Because we are a long‑established, family‑run funeral home, our staff is deeply rooted in the community and understands the needs of local families. We believe that experience matters, and we are proud to offer knowledgeable, compassionate care during every step of the process.

What happens if my loved one passes away in a different city, state or country?

If a loved one passes away away from home, we can handle everything on your behalf. Our funeral home works with trusted partners throughout the country and around the world to ensure your loved one is brought home safely and with dignity. We coordinate all transportation, documentation, and logistics, giving your family peace of mind during a difficult time.

What should I do when a death occurs?

You can call us anytime, day or night. We will guide you through the next steps, answer your questions, and take care of the immediate arrangements. Our staff is here to support you with compassion and clarity during a difficult moment.

Do you offer pre-planning services?

Yes. Pre‑planning allows you to make decisions in advance, easing the emotional and financial burden on your family. We can help you explore your options, record your wishes, and ensure everything is handled exactly as you want.

Can I transfer a pre-arranged plan from another funeral home?

Yes. Most pre‑arranged plans are fully transferable. We can review your existing arrangements and help you move them to our funeral home if you choose.

Is embalming required?

Embalming is not legally required in all cases. It may be necessary if there is a public viewing or if the body needs to be transported across state lines.